F.A.Q.
This is a complete matcha ceremony kit — not just a bowl. It pairs a high-fired ceramic spouted bowl with a traditional bamboo chasen whisk, a whisk holder to preserve its shape, and a long-handled bamboo spoon. The vintage kiln glaze finish adds a handcrafted character that mass-produced sets simply cannot replicate. It is designed to make the entire ritual feel intentional, from measuring to whisking to sipping.
Absolutely. The spouted ceramic bowl measures 5.5 × 5.0 × 2.8 in (approx. 14 × 12.6 × 7.2 cm) and holds up to 17.9 oz (530 ml) — generously sized for a full matcha preparation, including enough room to whisk comfortably without splashing. The wide, open shape follows the traditional matcha bowl design, making it ideal for both everyday use and ceremonial preparation.
Yes — the whisk is made from 100% natural bamboo, shaped in the traditional Japanese chasen style with fine, flexible tines designed to aerate matcha into a smooth, frothy consistency. To extend its life, always rinse it gently with warm water after use and rest it on the included whisk holder, which helps it retain its curved form. Properly cared for, a quality bamboo chasen lasts for months of regular use.
It is genuinely built for daily use. The high-fired ceramic construction makes the bowl durable and heat-retentive, while the vintage kiln glaze develops a beautiful patina over time with regular handling. The bamboo spoon — 7.09 in (approx. 18 cm) long — gives precise control for measuring, and the whisk holder keeps your counter tidy between sessions. Many customers find it quickly becomes the most used item in their kitchen.
For the ceramic bowl, hand washing with warm water and mild soap is recommended — avoid the dishwasher to preserve the glaze finish. For the bamboo whisk and spoon, never submerge them in water; rinse briefly and air dry completely to prevent splitting or warping. Store the whisk resting on its holder rather than laying flat. With this simple routine, every piece will stay beautiful and functional for years of daily ritual.
Yes — we offer automatic volume discounts at checkout, no signup or code required. Spend $500+ for 5% off, $1,000+ for 10%, $3,000+ for 15%, $5,000+ for 20%, and $10,000+ for 30% off the entire order. See full details on our Volume Pricing page →
Shipping & Delivery
Absolutely. Every piece is packed with the same care we put into curating it. We use reinforced boxes and protective cushioning designed for fragile décor and lighting—because a cracked shade, scratched finish, or chipped piece isn't acceptable.
In the rare event your order arrives damaged, our support team will sort it out immediately with a replacement or full refund. No runaround.
Processing time: 1–3 business days
(Most orders ship within 24 hours—we know you're excited to style your space)
Delivery time: 3–12 business days depending on your location
You'll receive real-time tracking from our warehouse to your door. Watch your new piece make its way home, step by step.





