F.A.Q.
What sets this apart is the combination of authentic Japanese-inspired tools and a genuinely joyful aesthetic. The playful strawberry motif on the ceramic matcha bowl makes it feel personal and fun, while the full five-piece kit — chasen, holder, chashaku, and sifter — ensures you have everything needed for a proper, traditional matcha preparation. It is equally suited for beginners and seasoned matcha lovers who want a set that sparks joy every morning.
Absolutely! The Jorba Matcha Set was designed with all skill levels in mind. The bamboo chasen (whisk) creates a smooth, frothy texture even if you are preparing matcha for the first time. The included sifter and chashaku spoon guide you through each step of the process naturally. Many customers find that having a beautiful, complete set actually motivates them to practice and refine their technique more consistently. It is the perfect starting point for a mindful matcha ritual.
Yes — quality is central to this set. The ceramic matcha bowl is crafted for durability, retaining heat well and resisting everyday chips and wear. The bamboo whisk (chasen) and chashaku spoon are made from natural bamboo, selected for both flexibility and longevity. To preserve the bamboo's integrity, simply air dry after each use and store the whisk on its dedicated holder. With proper care, these tools will accompany your ritual for a very long time.
This set is fully functional and built for daily matcha preparation. The ceramic bowl is sized to allow comfortable whisking without splashing, and the bamboo chasen produces a beautifully frothy, lump-free matcha in just a few seconds. The strawberry design adds charm to your counter display, but every single piece in the five-item kit serves a practical purpose. Many customers keep it on display as a decorative element and reach for it every single morning — it truly works both ways.
Caring for your set is simple. Hand wash the ceramic bowl with mild dish soap and warm water after each use — avoid the dishwasher to preserve the painted strawberry motif. For the bamboo chasen and chashaku, rinse with warm water only and never soak them, as prolonged water exposure can cause cracking or warping. Always air dry bamboo accessories thoroughly and store the whisk upright on its holder to maintain its delicate tines in perfect shape between uses.
Yes — we offer automatic volume discounts at checkout, no signup or code required. Spend $500+ for 5% off, $1,000+ for 10%, $3,000+ for 15%, $5,000+ for 20%, and $10,000+ for 30% off the entire order. See full details on our Volume Pricing page →
Shipping & Delivery
Absolutely. Every piece is packed with the same care we put into curating it. We use reinforced boxes and protective cushioning designed for fragile décor and lighting—because a cracked shade, scratched finish, or chipped piece isn't acceptable.
In the rare event your order arrives damaged, our support team will sort it out immediately with a replacement or full refund. No runaround.
Processing time: 1–3 business days
(Most orders ship within 24 hours—we know you're excited to style your space)
Delivery time: 3–12 business days depending on your location
You'll receive real-time tracking from our warehouse to your door. Watch your new piece make its way home, step by step.





